Help

Q. How do I activate my code and log in to the Resource Centre?

Before you start, make sure you have:

  • An active e-mail account
  • An internet browser installed on your computer
  • Your code for example: BEP3216669561909. You will find your access code on the inside cover of your coursebook.

Click Activate your code (in the top right hand corner of the page) and follow the instructions on screen.

Your web page will automatically refresh and you will be logged into the Student Resource Centre.

Q. When does my access expire?

If you are a teacher your access is valid for four years from the day you activate your code.

If you are a student your access is valid 18 months from the day you activate your code.

Q. How do I log in?

To log in to the Resource Centre click on Log in which you will find in the top right hand corner of the page.

A box will open prompting you to enter your Username and Password and click the Next button. This will take you to your Resource Centre landing page where you can then click on the correct level for your subscription. This should open a drop down menu with a list of the resources available.

Q. How do I change between the teacher and student resources?

If you have a teacher account you will be able to switch between student and teacher resources by clicking on Teacher Resources or Student Resources at the top of the page.

Q. What should I do if I forget my login details or have difficulty logging in?

If you try to log in with incorrect login details you will receive a message to inform you of this.

If you forget your password you can click on the “Forgotten Password? Click here to recover” button and this will prompt you to enter your Username.  A password reminder will then automatically be sent to your email inbox.

If you continue to have issues please contact customer service here

Q. Can I change my login details?

If you wish to change your username or password or amend the contact email address for your account please send an email to help@macmillan.com with the activation code you used to register, your old details that you want to change and the new details.